These terms govern the use of auditsmith.help and, together with a signed proposal, every engagement with Auditsmith Events Sdn Bhd (Business Reg. No. 202401052318 (1662318-P)). Where a signed proposal differs from this page, the proposal wins.
1. Proposals and engagement
Proposals are valid for thirty days from issue. An engagement begins when you accept a proposal in writing and pay the booking deposit stated in it. Until then, dates, venues and supplier holds are not guaranteed.
2. Fees and payment
Our management fee and estimated production costs are set out in the proposal. Unless agreed otherwise, payment falls in three parts: a booking deposit on engagement, a production payment eight weeks before the event, and the balance within fourteen days of the final reconciliation. Production costs pass through at documented supplier rates; we will show you the paperwork whenever you ask.
3. Changes to scope
Events evolve; the process for changing them is simple. Any addition or reduction after the budget locks is confirmed in writing with its cost before we act on it. Changes requested within fourteen days of the event may carry rush costs, which we will flag before you commit.
4. Cancellation and postponement
Cancellation and refund terms are set out in detail in our Return & Refund Policy. In short: the earlier you cancel, the more we can return; postponements transfer your payments to the new date where suppliers allow.
5. Client responsibilities
You agree to provide timely decisions, accurate guest information, and any brand assets we need to do the work. Where your organisation requires its own vendors, you are responsible for their contractual compliance, though we will coordinate them on the ground.
6. Force majeure
Neither party is liable for failure caused by events beyond reasonable control — severe weather, government restrictions, natural disaster, or venue closure. In such cases we will work first to postpone rather than cancel, and any unavoidable third-party costs already incurred are shared as documented.
7. Liability
We carry public liability insurance appropriate to our work. Our total liability under any engagement is capped at the management fee paid for that engagement. We are not liable for indirect or consequential losses, or for the acts of vendors contracted directly by you.
8. Intellectual property
Concepts, drawings and documents we produce remain ours until the final invoice is settled, after which agreed deliverables become yours. We may photograph our work for portfolio use unless your proposal states otherwise; NDA terms always take precedence.
9. Website use
Content on this site is provided for general information and may change without notice. You may not scrape, republish or misrepresent it as your own.
10. Governing law
These terms are governed by the laws of Malaysia, and disputes fall to the jurisdiction of the courts of Malaysia. Questions about these terms: [email protected].